Our company’s first wave of training for Project manager officially started in Shanghai at 8:30 in June, 20th, 2011. Chaired by CEO Yongming Xiao, the training last 1.5 hours every day (5 days in total). The 15 participators are Guannan from project department, Daijing, Chengshuo, Tangyan, Wangjing, Yangxuan from customer service department, Zhangting from account checking department, He Qiulan& Zhu Xiangshun from warehousing department, Zhang Xiaoli from distribution department, Wangjin & Liude from operation center in Beijing, Luting & Helu from marketing department as well as Zhu Xuhao from operation center in Guangzhou. This training included five subjects like the project manager’s orientation, our service content, our company’s operation procedures, procedures of project management as well as how to communicate with customers and CEO Xiao dealt with each subject in detail each day.
The training ended on June 24th when a brief graduation ceremony was held, in which CEO Lee (Larry) summarized our company’s development strategies and orientation, the market circumstances and status of our company, a general idea of peer companies as well as the top ranked companies. After the training, each department needed to take advantage of what the project managers got from the training to improve each department’s operation manual by specifying different workflows for different clients so as to achieve our company’s development goal step by step.
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